Tai Ebook sach english for tourism and restaurants - book 2 (kèm đĩa mp3) pdf prc azw3 epub audio mp3 download full.
| Thông Tin Sách | |
|---|---|
| Tên Nhà Cung Cấp | cty nhân trí việt |
| Tác giả | peg tinsleyfrank levin |
| NXB | NXB Tổng hợp TP.HCM |
| Năm XB | 2016 |
| Ngôn Ngữ | Tiếng Việt |
| Trọng lượng (gr) | 290 |
| Kích Thước Bao Bì | 29.7 x 21 cm |
| Số trang | 212 |
English For Tourism And Restaurants - Book 2
A Comprehensive Guide to Mastering English for the Hospitality Industry
This book is specially designed for individuals who aspire to enter the exciting world of tourism and restaurants. The hospitality industry demands employees to communicate and interact in a polite and professional manner. "English for Tourism and Restaurants - Book 2" is your key to unlocking the language skills you need to thrive in this dynamic field.
Unlocking Your Potential
This comprehensive resource offers a wealth of tools and techniques to enhance your English proficiency, specifically tailored for the tourism and restaurant industries.
Here's how this book empowers you:
Immerse Yourself in Real-World Situations: Over 100 engaging dialogues covering a wide range of scenarios, from taking orders to settling the bill, provide authentic insights into everyday interactions in the hospitality industry.
Master Essential Grammar: Learn fundamental grammar rules through clear, concise explanations and illustrative charts, making complex concepts easy to grasp.
Expand Your Vocabulary: The "Words and Phrases," "Word Power," and "Phrase Focus" sections introduce you to a vast array of vocabulary specific to tourism and restaurants, enriching your communication skills.
Sharpen Your Listening Comprehension: Extensive listening exercises allow you to develop your ability to understand spoken English in real-world contexts, enhancing your professional preparedness.
Boost Your Speaking Skills: Practice your conversational fluency with engaging "Pair Work" activities, building confidence and fluency in real-time interactions.
Reinforce Your Understanding: A multitude of exercises reinforce your learning, ensuring that you grasp the nuances of English used in the service industry.
Visualize and Learn: Colorful illustrations and images enhance your understanding of key concepts and vocabulary, making learning engaging and memorable.
A Journey Through Key Hospitality Topics
This book is structured into clear, concise lessons, covering a comprehensive range of essential topics:
Module 1: Restaurant Service
Lesson 1: Taking Orders
Lesson 2: Explaining the Menu
Lesson 3: Serving Meals
Lesson 4: Beverage Service (1)
Lesson 5: Beverage Service (2): At the Bar
Lesson 6: Beverage Service (3): Recommending Wines
Lesson 7: Beverage Service (4): Serving Wines
Lesson 8: During the Meal
Review Test 1
Module 2: Restaurant Finances and Guest Relations
Lesson 9: Settling the Bill (1)
Lesson 10: Settling the Bill (2)
Lesson 11: Checking Out
Lesson 12: Foreign Exchange
Lesson 13: Making Travel Arrangements
Lesson 14: Arranging Local Tours for Hotel Guests
Lesson 15: Transportation (1): Taxis and Buses
Lesson 16: Transportation (2): Trains, Subways, and Rental Cars
Review Test 2
Module 3: Shopping and Travel
Lesson 17: Shopping (1): Basic Expressions
Lesson 18: Shopping (2): Clothes, Cosmetics, and Jewelry
Lesson 19: Aviation (1): Booking Flights
Lesson 20: Aviation (2): At the Airport
Lesson 21: Aviation (3): Upon Arrival
Lesson 22: Aviation (4): During the Flight
Lesson 23: Making Announcements at the Airport and on the Plane
Lesson 24: Making an Emergency Announcement
Review Test 3
Module 4: Event Management and Handling Complaints
Lesson 25: Arranging Banquets and Conferences
Lesson 26: Writing a Semi-Formal Letter
Lesson 27: Dealing With Complaints in a Restaurant (1): Food
Lesson 28: Dealing With Complaints in a Restaurant (2): Service
Lesson 29: Dealing With Complaints in a Restaurant (3): Other Problems
Lesson 30: Dealing With Complaints in a Hotel (1): Accidents in Public Areas and Rooms
Lesson 31: Dealing With Complaints In a Hotel (2): Laundry Service and Guest Rooms
Lesson 32: Dealing With Complaints in a Hotel and at the Airport
Review Test 4
Review
"English for Tourism and Restaurants - Book 2" is a highly effective resource for anyone seeking to enhance their English skills specifically for the hospitality industry. The book's comprehensive approach, engaging dialogues, and practical exercises make it an invaluable tool for both aspiring and experienced professionals. By mastering the language of hospitality, you will be equipped to communicate effectively, build rapport with guests, and excel in your chosen career path.
This book is highly recommended for:
Students and professionals entering the tourism and restaurant industries.
Individuals seeking to improve their English proficiency for professional purposes.
Anyone looking to build their confidence in communicating effectively in hospitality environments.
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